Terms of Use

Welcome! By using the ParkWhiz.com website (the "Site"), you agree to be bound by the following terms and conditions (the "Terms of Use" or "Agreement"). As used in this Agreement, ParkWhiz, Inc. will be referred to as "ParkWhiz" or "we," and you will be referenced as "you". This Agreement incorporates by reference the following policies and documents also found on this Site:


The following terms and conditions govern your use of the parking information, materials and documents being made available to you at this website, including, to the extent applicable, the Seller Console and other tools provided for users who sell parking ("Sellers") and the ParkWhiz API and other tools provided for users who are developers ("Developers") (collectively, the "Materials"). By using the Materials, you signify your agreement to all terms, conditions, and notices contained or referenced herein. If you do not agree to these Terms of Use please do not use this Site or the Materials. We reserve the right, at our discretion, to update or revise these Terms of Use. Please check the Terms of Use periodically for changes. Your continued use of this Site or the Materials following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

Part I: General Terms and Conditions

Reservation of Rights

The ParkWhiz name and logo, and all related product and service names, design marks and slogans are the trademarks or registered trademarks of ParkWhiz, Inc. All other product and service marks contained herein are the trademarks of their respective owners. You may not use any ParkWhiz or third party trademarks or logos without the prior written consent of ParkWhiz or the applicable trademark owner.

The service provided by ParkWhiz is limited to: (i) informing our customers of the location and apparent availability of parking, and (ii) providing customers the ability to book parking. Despite the convenience of our service, the decision to utilize parking information remains your responsibility and you assume that risk. The allocation of parking spaces within a lot is solely in the control of the lot attendant or uncontrolled if not attended. We therefore cannot be responsible for any consequences arising from the lack of suitable parking. In all cases the parking arrangement will be governed by the agreement with the operator of the parking facility as posted at their location or provided to you by them.

For clarification, ParkWhiz does not:

  • Provide a parking service, operate a parking lot or otherwise accept custody of motor vehicles. That service is provided by others and they are in no way our agents or acting in our behalf;
  • Accept any responsibility whatsoever regarding the safety of persons or property in the locations selected by our customers;
  • Warrant that the Internet, our website or any email from us is free of 'viruses' or other potentially harmful effects;
  • Endorse the use of cell-phones while driving;
  • Guarantee the availability of a specific parking spot in the location you selected;
  • Assume any responsibility whatsoever for the consequences of not being able to park or delays associated with parking.

This Site is intended for personal, noncommercial use (except by Sellers and Developers in accordance with the applicable terms and conditions set forth below). You may not use robots or other automated means to access this Site, unless specifically permitted by ParkWhiz. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate.

Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users will be prosecuted to the fullest extent of the law.

Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without ParkWhiz's prior written consent is prohibited.

Privacy Policy; Security

You confirm that you have read and accept our Privacy Policy, the terms of which are incorporated herein, and agree that the terms of this policy are reasonable and satisfactory to you. You consent to the use of your personal information by ParkWhiz, Inc. and/or its third-party providers and distributors in accordance with the terms of and for the purposes set forth in the Privacy Policy.

ParkWhiz, Inc. makes no representation or warranty, and hereby disclaims any and all liability, with regard to the sufficiency of the security measures used for data handling and storage. ParkWhiz, Inc. will not be responsible for any actual or consequential damages that result from a security breach or technical malfunction.

User Comments, Feedback and Other Submissions

All comments, feedback, suggestions and ideas disclosed, submitted or offered to ParkWhiz in connection with your use of this Site (collectively, "Comments"), shall be and remain the exclusive property of ParkWhiz, Inc. and may be used by ParkWhiz in any medium and for any purpose worldwide without obtaining your specific consent. For example, your Comments could be used on this Site and in radio, television and print advertisements. Your first name, first initial of your last name, and town and state may be used with any Comments you submit. ParkWhiz is not under any obligation to maintain your Comments (and the use of your first name and first initial of your last name with any comments) in confidence, to pay to you any compensation for any Comments submitted, or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make.

Links to Other Web Sites and Services

To the extent this Site contains links to outside services and resources, any such links are provided for your convenience only. We do not control those outside services or resource providers, and we are not responsible for their contents or practices, including their privacy practices. We do not endorse the operators of those outside services or resource providers, nor do we endorse or make any representations with respect to the contents of their web sites or any products or services offered on those web sites. Any concerns regarding such services or resources should be directed to the particular outside service or resource provider. ParkWhiz does not guarantee or warrant the accuracy or completeness of the information or content included on the Web sites of these outside services and resources.

User Accounts

In order to fully participate in all Site activities, you must register for a personal account on the Site (a "User Account") by providing an email address and a password for your User Account. You agree that you will never divulge or share access or access information to your User Account with any third party for any reason. You also agree to that you will create, use, and access only one User Account, and that you will not access the Site using multiple User Accounts.

Ownership; Sublicensing

The Site contains various information in the form of data, text, graphics, and other materials from ParkWhiz and third parties (the "Site Content"). You acknowledge that this Site and various elements contained therein are protected by copyrights, trademarks, trade secrets, patents, or other proprietary rights, and that these worldwide rights are valid and protected in all forms, media, and technologies existing now and hereinafter developed. You also acknowledge that the Site Content is and shall remain the property of ParkWhiz or its licensors. You agree to comply with all intellectual property laws and you shall not encumber any interest in, or assert any rights to, the Site Content. You may not modify, transmit, participate in the sale or transfer of, or create derivative works based on any Site Content, in whole or in part.

As between ParkWhiz and you: (i) ParkWhiz retains all rights, title and interest in and to all intellectual property rights embodied in or associated with the Site, including, without limitation, the API, Database, ParkWhiz Content, trademarks, and any and all ParkWhiz services and any content created or derived therefrom (collectively, the "ParkWhiz IP"); and (ii) you and, to the extent applicable, your suppliers retain all rights, title and interest in and to all intellectual property rights embodied in or associated with your site and your Application, excluding (i) above and any other intellectual property rights owned by ParkWhiz. There are no implied licenses under this Agreement, and any rights not expressly granted to you hereunder are reserved by ParkWhiz or its suppliers. You shall not take any action inconsistent with ParkWhiz's ownership of ParkWhiz IP. Neither party shall exceed the scope of the licenses granted hereunder. All license rights (under any applicable intellectual property right) granted herein are not sublicenseable, transferable or assignable.


ParkWhiz makes no guarantees with respect to the availability or uptime of the ParkWhiz Site, the API, the ParkWhiz Content or the Database. ParkWhiz may conduct maintenance on any of the foregoing at any time with or without notice to you.

Termination of Usage

User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.

Disclaimer and Liability Limit

The Site, the Site Content, the API, the DataBase, and any other materials and products on this Site are provided "as is" and without warranties of any kind, whether express or implied. We assume no responsibility for the accuracy of any information contained on our Site, for any interruptions or errors in accessing our Site, or for any viruses or other harmful components contained on our Site or the server from which our Site is made available. We make no warranties or representations regarding the use of the materials in this Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. WE DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL WARRANTIES OF ANY KIND WITH RESPECT TO OUR SITE OR THE PRODUCTS OR SERVICES OFFERED THROUGH OUR SITE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ANY WARRANTIES ARISING FROM A COURSE OF PERFORMANCE, A COURSE OF DEALING OR TRADE USAGE.


ParkWhiz's liability to you or anyone else in any circumstance is limited to the lesser of (a) $100, and (b) the total dollar amount of all parking booked via ParkWhiz in the 12 months prior to the action allegedly giving rise to liability. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you.

Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. Our liability in such case will be limited to the greatest extent permitted by law.

Copyright Complaints

If you believe this Site contains any content that infringes your copyright, please contact our Copyright Agent, as detailed below, with the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of where the material that you claim is infringing is located on the Site;
  • Your address, telephone number and email address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or duly authorized to act on the copyright owner's behalf.

To contact our Copyright Agent, please write, call or email to:

ParkWhiz, Inc.
Attn: Rob McLennan
208 S. Jefferson St., Suite 403
Chicago, IL 60661

Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Illinois, U.S.A., without regard to its provisions governing conflicts of law. If we allege that you have infringed or threatened to infringe our intellectual property rights, then, in addition to any other rights and remedies we may have, we may seek any preliminary or permanent injunctive relief from any court of competent jurisdiction. You submit to the exclusive jurisdiction of the state and federal courts located in the State of Illinois and waive any jurisdictional, venue, or inconvenient forum objections to such courts.


ParkWhiz, Inc. may at any time modify these Terms of Use and your continued use of this Site will be conditioned upon the terms and conditions in force at the time of your use.

Part II: Additional Terms and Conditions Specific to Buyers

Booked Parking Usage

Users who book parking through the Site ("Buyers") must present the ParkWhiz parking pass in accordance with the instructions included with the booking to receive their guaranteed parking space on the day of reservation. If the Buyer does not present the parking pass to the Seller, the driver will not get credit for their online payment and this online payment will not be refunded at a later date.

Buyers are responsible for ensuring they arrive at their booked parking location. ParkWhiz is not liable for road closures or changing traffic conditions.

The parking booked is valid only for the times listed on the parking pass.

If a parking facility allows tailgating on its premises, it is the customer's responsibility to comply and check any local city ordinance codes on what is permissible (e.g., no open flames, no cooking, etc.).

Resale of ParkWhiz parking passes is not permitted.

Cancellations and Refunds

Parking booked through ParkWhiz.com is fully refundable up to the start of the reservation unless noted otherwise. Parking customers can cancel their booking for any reason before this time.

Sellers will not be charged any fees for canceled bookings.

After the start of the parking reservation, all bookings are non-refundable, even if the Buyer was unable to use the parking.

Event Cancellations and Contingent Events

Unfortunately, the circumstances surrounding postponed events are unpredictable. Although we will try to help you resolve your parking situation, we are not responsible for postponed events, partial performances, or venue, date, or time changes. No refunds will be issued.

Pricing and Lowest Price Guarantee

All parking prices on ParkWhiz.com are set directly by the parking owner, not ParkWhiz.

Parking advertised on ParkWhiz.com as "Lowest Price Guaranteed" is guaranteed to be the cheapest parking rate available for that specific time and parking location. Parking rates not advertised as "Lowest Price Guaranteed" may differ from the drive-up rates, if available.

Part III: Additional Terms and Conditions Specific to Sellers

Order of Precedence

In the event that a Seller has entered into a separate written Seller Agreement with ParkWhiz and such Seller Agreement includes terms or conditions that conflict with the terms and conditions in this Part III, the terms and conditions of the Seller Agreement shall govern.

Seller Console

Subject to the terms and conditions of these Terms of Use, ParkWhiz hereby grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to use the Seller Console and the information ParkWhiz provides or makes available to you in connection therewith, solely for internal business purposes. You will not (and will not permit any third party to) make any use or disclosure of the Seller Console that is not expressly permitted under this Agreement. Without limiting the foregoing, you will not (and will not permit any third party to): (i) reverse engineer, decompile, disassemble, or otherwise attempt to discern the source code, algorithms, file formats or interface protocols of the Seller Console or of any files contained in or generated by the Seller Console; (ii) copy, modify, adapt or translate the Seller Console, (iii) resell, distribute or sublicense the Seller Console, make the Seller Console available on a "service bureau" basis, or otherwise allow any third party to use or access the Seller Console, (iv) remove or modify any proprietary marking or restrictive legends placed on the Seller Console; or (v) use the Seller Console in violation of any applicable law or regulation. As between ParkWhiz and you, ParkWhiz retains title to and ownership of the Seller Console, including all copyrights and other intellectual property rights relating thereto. You will have no rights with respect to the Seller Console other than those expressly granted under this Agreement.


By listing parking for booking on ParkWhiz, the Seller agrees to honor any parking sold. All information provided in the ParkWhiz listing must be accurate. If the Seller cannot fulfill the parking space or false information about the parking is provided, ParkWhiz will hold the Seller liable to reimburse the Buyer for their expense.

Note: It is illegal to sell parking that you do not own, including street parking. Violation will result in immediate termination of your ParkWhiz account. ParkWhiz maintains the right to request proof of ownership to verify your authority to sell parking at a particular location.


ParkWhiz guarantees payment to the Seller for all bookings fulfilled by the Seller. Payment will be issued in the form of a printed check or electronic bank transfer at the Seller's request, and will be processed in no more than 10 business days.


Seller assumes sole responsibility for filing and paying all relevant state and local taxes, except income taxes, on transactions originated by ParkWhiz, and shall include any applicable taxes in the Base Price set by Seller in the Seller Console. ParkWhiz shall have no obligation to collect or remit any tax amounts. Seller shall indemnify ParkWhiz and hold ParkWhiz harmless from and against all state and local taxes, except income taxes, imposed on ParkWhiz that relate to transactions originated by ParkWhiz.

Contact Information

The Buyer name and contact information is provided to Sellers for the sole purpose of ensuring the parking booking is fulfilled and may not be used by the Seller for any other purpose.

Sellers must submit a phone number for each parking location they list on ParkWhiz. Buyers will be provided with this number to call in the event of a problem with their parking. Buyers will be eligible for a refund at the Seller's expense if this number is not answered during the parking reservation period.

Making Adjustments

Sellers authorize us to withhold payment or charge their credit card account any amount owed to ParkWhiz if (a) a sale is cancelled for any reason; (b) an adjustment is made under our ParkWhiz Guarantee; (c) we reasonably believe that a Seller has committed fraud or other illegal act or omission during any buying or selling activity; (d) Seller provides incorrect or misrepresented parking and/or parking related services for any booking or portion thereof.

Dispute Resolution

The ParkWhiz Guarantee provides Buyers the protection and motivation to book their parking at ParkWhiz.com. Thus, we require ParkWhiz sellers to comply with our resolution process in case a Buyer files a claim that they did not receive parking as per the terms of the ParkWhiz Guarantee. Sellers permit us to make a final decision, in our sole discretion, on any claim that a Buyer files with ParkWhiz under the ParkWhiz Guarantee. If we resolve a dispute in the Buyer's favor, we will refund the Buyer for the cost of the parking, and we will require the Seller to reimburse us for the refund. Any ParkWhiz fees for the booking will be refunded to the Seller. A warning notice will also be sent to the Seller.

For future claims where the Seller is found at fault after a warning has been issued, we will notify the Seller and continue to charge the sellers for any reimbursements made under the ParkWhiz Guarantee, plus a $15 fee will be assessed to cover chargebacks and other associated bank charges. ParkWhiz maintains the right to suspend or terminate a Seller's account if we suspect abuse or continuous account violations.

Grant of License

You grant ParkWhiz a perpetual, non-exclusive, transferable, worldwide, irrevocable, royalty-free right to exercise publicity, database, trademark and copyright rights, including the right to reproduce, modify, adapt, publish and display on the Site and on the sites of our partners and affiliated companies, any content you may provide to ParkWhiz in connection with your use of ParkWhiz and its Services. You agree that ParkWhiz shall be permitted to use your name or user ID, home city and other ancillary information (for example, the number of years you have been a ParkWhiz user) in connection with the content in conjunction with ParkWhiz's marketing, promotion and publicity efforts in any media known now or in the future.


You agree to indemnify and hold ParkWhiz and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against any claim or demand and all liabilities, costs and expenses (including reasonable attorneys' fees) incurred by ParkWhiz and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site, including but not limited to your breach of this Agreement, or your violation of any law or the rights of a third party.

Part IV: Additional Terms and Conditions Specific to Developers

API License

Subject to the terms and conditions of these Terms of Use, ParkWhiz hereby grants you a non-exclusive, non-transferable, non-sublicenseable, revocable license to use the API and the information ParkWhiz provides or makes available to you (the "ParkWhiz Content") solely in accordance with this Agreement. You may do the following under this Agreement:

  • Enable the software application that you develop, own and operate (your "Application") to interact with the ParkWhiz public database (the "Database") and retrieve therefrom information necessary to facilitate the use of www.ParkWhiz.com and all other web sites that are owned or operated by ParkWhiz (collectively, the "ParkWhiz Site") by third parties through your Application in accordance with this Agreement (the "Permitted Use");
  • Make limited intermediate copies of the ParkWhiz Content only as necessary to perform an activity permitted under this Agreement; and
  • Display ParkWhiz Content in accordance with these Terms of Use (including all materials provided to you by ParkWhiz or contained on the Developer Site).

You may engage in the activities permitted above solely for the Permitted Use.

ParkWhiz shall provide you with confidential security keys and related passwords, if necessary (collectively, the "Client ID") that will permit you to access the Database. The Client ID is the property of ParkWhiz and may be immediately revoked or terminated by ParkWhiz if you share the same with any third party, if compromised by a third party or if you use or access the API, ParkWhiz Content or the Database in any way not expressly permitted under this Agreement. ParkWhiz reserves the right to modify, change, update and/or enhance the API, permitted API calls, the Database, the Permitted Use and/or the ParkWhiz Site (each a "Modification") at any time with or without notice to you in ParkWhiz's sole and exclusive discretion. You acknowledge and agree that such Modifications may affect your Application and/or your site and may require you to make changes to your Application and/or your site at your cost to enable your Application and/or your site to continue to be compatible with, and/or interface with, the API, Database or the ParkWhiz Site. Without limiting the "Disclaimer of Other Warranties and Limitation of Liability" section below, ParkWhiz shall not be liable for any costs incurred by you, lost profits or damages of any kind arising out of or in connection with any Modification.

ParkWhiz reserves the right to terminate this license at any time for any reason upon written notice to you. Upon such termination, you shall immediately cease any and all use of the ParkWhiz Content.

General License Conditions and Restrictions

Your use of the ParkWhiz API is subject to the following conditions:

  • You shall not use the API, the Database or the ParkWhiz Content in any way not expressly permitted or granted under this Agreement;
  • During the term of this Agreement and following its expiration or early termination, you shall not use (or facilitate use of) any alternative means such as robots, spyders, scraping or other technology to access, query or use the ParkWhiz Site, the Database or ParkWhiz Content to obtain any information, other than as provided by ParkWhiz to you pursuant to this Agreement;
  • You shall not distribute, publish, facilitate, enable or allow access or linking to the ParkWhiz Content or Database from any location or source other than through your Application;
  • You shall not provide ParkWhiz Content to any third parties not expressly authorized by this Agreement and you shall not permit or enable third parties to copy or obtain ParkWhiz Content from your Application or your site in any unauthorized manner including, but not limited to, the use of using robots, spyders, scraping or any other technology;
  • You shall not collect personally identifiable information of any user of the ParkWhiz Site through your Application;
  • You shall not modify, decompile, attempt to reverse engineer, or otherwise alter the API or the Database;
  • You shall not commercialize (i.e., sell, rent or lease), copy, store or cache the ParkWhiz Content, other than for the intermediate purposes allowed by this Agreement;
  • Your Application and your use of the API, ParkWhiz Content and Database shall not: (i) be false, inaccurate or misleading; (ii) infringe on any third party's copyright, patent, trademark, trade secret or other property rights or rights of publicity or privacy; (iii) violate any law, statute, ordinance, contract or regulation (including, but not limited to, those governing financial services, consumer protection, unfair competition, antidiscrimination or false advertising); (iv) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (v) contain any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or other personal information; or (vi) create liability for us or cause us to lose (in whole or in part) the services of any internet service provider or other suppliers; and
  • You shall not knowingly create a software application that may be used to violate the ParkWhiz Terms of Use set forth in this document or any other ParkWhiz policy.
  • You shall not use the ParkWhiz Content in any manner that competes directly or indirectly with ParkWhiz.


You shall be responsible for all costs you incur in association with any required approval of your Application and any modifications necessary to meet the approval criteria and you will not be permitted to publicly display your Application until approval is complete.

Display of ParkWhiz Content

You may only display the ParkWhiz Content in accordance with the guidelines set forth herein (including those provided to you by ParkWhiz or contained in the Developer Site).

Display of Logo

ParkWhiz hereby grants you a non-exclusive license to display the ParkWhiz Logo as described herein (including those provided to you by ParkWhiz or contained in the Developer Site). Notwithstanding anything to the contrary herein, ParkWhiz shall retain final approval over the placement of each such ParkWhiz Logo on your Application and your site, which such approval may be withdrawn or withheld in ParkWhiz's sole discretion.

Competitive or Similar Materials

In no event shall ParkWhiz be precluded from discussing, reviewing, developing for itself, having developed, acquiring, licensing or developing for third parties, as well as marketing and/or distributing, materials which are competitive with your Application and/or other products or services provided by you (collectively, "Products"), irrespective of their similarity to current Products or Products that you may develop hereafter.

API Call Limitations

The number of API calls you will be permitted to make during any given time period will be limited as described in the materials provided to you by ParkWhiz or on the Developer Site. ParkWhiz will determine, in its sole and exclusive discretion, such API call limit (the "Call Limitation") based on various factors selected by ParkWhiz. Such factors may include, without limitation, the ways in which your Application may be used and/or the anticipated volume of usage associated with your Application. ParkWhiz may, in its sole and exclusive discretion, suspend your access to the API with or without notice to you in the event you exceed the Call Limitation.

Security and Stability

You acknowledge that it is in the best interests of both parties that ParkWhiz maintain a secure and stable environment, to that end, ParkWhiz reserves the right to change the method of access to the API, the Database and/or ParkWhiz Content at any time. You also agree that, in the event of degradation or instability of ParkWhiz's system or an emergency, ParkWhiz may, in its sole discretion, temporarily suspend your access to the API, Database and/or ParkWhiz Content under this Agreement. Your continued access to the API, Database and ParkWhiz Content is subject to your compliance with the following security standards:

  • You agree to maintain reasonable safeguards to protect the security of all information provided to you by ParkWhiz and to use such information only as intended under this Agreement.
  • You agree to adhere at all times to reasonable security practices, as specified in current industry literature on topics relevant to your interaction with ParkWhiz.
  • You agree to immediately notify ParkWhiz in writing upon your discovery a breach of security of your facility, systems or site where ParkWhiz Content or data relating to any use of the ParkWhiz Site has been acquired by an unauthorized person.

In addition to the foregoing, you agree that ParkWhiz may monitor your use of the API, your Application and the ParkWhiz content in order to ensure that all such use is proper and intended primarily to direct customers to the ParkWhiz site for legitimate purposes.


The above policies may be superseded by requirements or obligations imposed by statute, regulation, or legal process. If you have any questions or concerns regarding our usage agreement, please email us at info@parkwhiz.com.

Last modified on June 24, 2013.